view cart menu separator categories menu separator faq
advanced search
Is all of your merchandise new?
Do you ship outside of the U.S.?
Is it possible to pay any other way then Paypal?
How long will I have to wait for my order?
Why does no shipping cost appear when checking out?
What if I receive a package that has a broken item in it?
Do you ever add new items to your store?
Will you send an invoice if requested?
Can a discount be applied if purchasing items in bulk?
How long does it take for you to answer e-mails?


Is all of your merchandise new?
Yes. All of our merchandise is new and we do not carry any used items.

top^

Do you ship outside of the U.S.?
No. We only ship to the 48 states in the Continental U.S. because shipping outside of the U.S. is very costly and takes a long time for the merchandise to be received.

top^

Is it possible to pay any other way then Paypal?
No. Not at this time. We are considering adding Google Checkout at a later date. Some exceptions may be made with money orders if you e-mail us before you place an order. We may agree to accept a money order but, you would need to contact us first to discuss it.

top^

How long will I have to wait for my order?
We normally ship out within 1-2 business days after an order is placed and payment is received. From there it normally takes an additional 4 days for it to be delivered to you by UPS. Weather may play a part. We can let you know your expected delivery day after your order is placed.

top^

Why does no shipping cost appear when checking out?
Shipping cost will appear when you proceed to Paypal to pay for your order. This is explained in Terms and Conditions.

top^

What if I receive a package that has a broken item in it?
Contact us immediately because your merchandise is insured from us.

top^

Do you ever add new items to your store?
Yes. We add new items daily.

top^

Will you send an invoice if requested?
Yes. If you would like a separate invoice explaining your purchase more clearly please feel free to contact us.

top^

Can a discount be applied if purchasing items in bulk?
You can contact us and tell us what merchandise you would like to purchase in bulk and we can discuss if a discount can be applied.

top^

How long does it take for you to answer e-mails?
A reply to an e-mail you send will be handled quickly and promptly.

top^

Last Updated: 30 May 2007 11:41:10 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder